Billing Policy – Global Sugar Supplies
At Global Sugar Supplies, we value transparency and secure transactions. This Billing Policy explains how we handle payments for all sugar orders.
Accepted Payment Method
- Bank Transfer (Wire Transfer) – We currently accept payments exclusively via bank transfer for all domestic and international orders.
Order Confirmation & Invoice
- After you confirm your order, we will issue a Proforma Invoice showing the total amount due, including product cost and agreed shipping charges.
- The invoice will contain our official bank account details and instructions for completing the transfer.
Payment Terms
- 100% Prepayment is required before processing and shipping your order.
- Your order will begin processing once funds are received and cleared in our account.
- All payments must be made in USD (or another agreed currency) unless otherwise stated on your invoice.
Bank Transfer Details
- Bank transfer fees, including any charges from your bank or intermediary banks, are the responsibility of the buyer.
- Please include your Invoice Number as the payment reference to avoid delays in verifying your transfer.
Payment Deadline
- Payment must be received within 5 business days of the invoice date unless otherwise agreed in writing.
- Orders without timely payment may be subject to cancellation.
Receipts & Confirmation
- Once your payment is verified, we will email you a Payment Confirmation and proceed with order processing and shipment scheduling.
Refunds & Disputes
- Because sugar is a commodity product shipped internationally, all sales are final once payment is received and the order is in production or transit.
- In the unlikely event of an error in billing, please contact us within 7 days of receiving your invoice or payment receipt.
Contact for Billing Inquiries
For questions about invoices, payments, or bank details, please contact:
📧 info@globalsugarsupply.com